Frequently Asked Questions
Find answers to the most common questions about shopping with us.
Browse our collection, select your size and color, and click "Add to Cart". When you're ready, head to checkout, fill in your shipping details, and complete payment. You'll receive an order confirmation email right away.
We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Nike Gift Cards. All transactions are encrypted and secure.
Standard shipping takes 5-7 business days. Express shipping delivers within 2-3 business days. Free standard shipping is available on orders over $100.
Yes! Once your order ships, you'll receive a tracking number via email. You can also track your order in the "My Orders" section of your account dashboard.
We offer a 30-day return policy. Items must be unworn and in original packaging. Visit our Returns page to initiate a return, and we'll provide a prepaid shipping label.
Currently, we ship within the United States. International shipping is coming soon. Sign up for our newsletter to be the first to know when we expand.
We offer sizes 5-14 for men, 5-11 for women, and 0yr-7yr for kids. Check our Size Guide for detailed measurements and fit recommendations.
Enter your promo code at checkout in the "Discount Code" field and click "Apply". Only one promo code can be used per order.
Absolutely. Every product on our site is 100% authentic and sourced directly from Nike. We stand behind the quality of everything we sell.
You can reach us via email at support@verre.com, through live chat on our website, or by calling 1-800-VERRE during business hours (Mon-Fri, 9AM-6PM EST).